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Shipping Policy

We not only focus on the quality of our products, but also pay great attention to the delivery time of our customers' orders, and we will provide our customers with private, fast and guaranteed delivery.By using this website you confirm that you are over 18 years of age.

We support free shipping on orders over $39.

Standard shipping worldwide: $7.99

*Estimated standard shipping times by region

Shipping to the United States, Canada, and Australia takes 7-14 working days (excluding remote areas)
Shipping to other parts of the world takes 10-20 working days

*Orders using any shipping method will take 1-3 business days to be processed before shipping.
*Note: For remote areas, shipping time may be extended by 2-3 days or more.

If your order exceeds the delivery time, please contact us (easonsmoke@gmail.com) and we will solve the problem as soon as possible!


Age verification:
It is illegal to sell any e-cigarette product to anyone under the age of 18.

We reserve the right to use any personal information you provide to conduct relevant age verification checks. For added security, we use two age verification providers when conducting checks.

renew:
As required by law, we do not sell any e-cigarette products to individuals under the age of 18. To ensure compliance with this legal requirement, we reserve the right to use any personal information you provide to conduct relevant age verification checks. For added security, we employ two age verification providers when conducting these checks.

Incomplete or incorrect address submission:
Please double check your shipping address when placing your order. Incorrect shipping address will result in delayed shipping times and/or returned orders
If our warehouse receives the order, we will issue a refund (minus shipping charges)
If an order eligible for free shipping is returned as undeliverable, we will deduct the shipping cost from the refund

About returns
Under legal conditions, we are customer-centric and attach great importance to customer satisfaction and recognition.
Hope you have a pleasant shopping experience at Eason Smoke. If you have any return requirements, here's everything you need to know. We will always be at your service!

If you change your purchasing decision, the product may be returned in its original condition within 60 days of receipt.

Refunds will be processed once the returned item has been received and inspected. Once your refund is issued, you will receive a confirmation email.

Please see our refund policy for more details.

If you have any questions, please feel free to contact us at easesmoke@gmail.com.